Return and Refund Policy
We want you to be completely satisfied with your order from Bait Lehem. If for any reason you are not entirely happy with your purchase, please review our Return and Refund Policy outlined below:
Returns and Exchanges: Due to the perishable nature of our baked goods, we are unable to accept returns or exchanges for items that have been delivered or picked up. However, if you are unsatisfied with your order, please contact our customer support team within 24 hours of receiving your order, and we will work with you to find a suitable resolution.
Quality Issues: We take great care in preparing and packaging our baked goods to ensure they arrive in perfect condition. If you believe your order is damaged, incorrect, or if there are any quality concerns, please provide us with a detailed description or photographic evidence of the issue. We will assess the situation and determine an appropriate course of action.
Refunds: In the event of a quality issue or if we are unable to resolve the matter to your satisfaction, we may offer a partial or full refund for the affected items. Refunds will be issued back to the original payment method used for the purchase.
Cancellation Policy: If you need to cancel your order, please contact us as soon as possible. We understand that circumstances may change, and we will do our best to accommodate your request. However, please note that once an order has been processed and prepared for shipment or pickup, we may be unable to cancel it.
Contact and Support: For all return, exchange, or refund inquiries, please reach out to our customer support team firstname.lastname@example.org. We are available to assist you and address any concerns you may have. Please include your order number and any relevant details to help us expedite the resolution process.
Please note that our Return and Refund Policy may be subject to change, and any updates will be communicated on our website. We value your satisfaction and will work diligently to ensure that any issues are resolved promptly and fairly.
Thank you for choosing Bait Lehem. We appreciate your support and look forward to providing you with delicious baked goods and excellent customer service.