FAQs
How can I place an order on your online bakery?
What payment methods do you accept for online orders?
Is there a minimum order requirement for online purchases?
Do you offer delivery services, and what is the delivery area?
Can I request a specific delivery date and time for my online order?
What is the lead time for online orders? How far in advance should I place my order?
Are your baked goods made fresh, or are they pre-packaged?
Do you offer any discounts or promotions for online orders?
What days are you open?
Do you accept custom orders?
What is your return or refund policy for online orders?
To place an order on our online bakery website, follow these steps:
1. Visit our website.
2. Browse the menu and select your desired items.
3. Add the items to your cart.
4. Proceed to checkout.
5. Provide the required information, such as delivery address and payment details.
6. Review your order and confirm.
7. Await confirmation and delivery of your delicious treats!
What payment methods do you accept for online orders?
We accept payments through PayPal, Gcash, Debit, Credit, and Cash on delivery.
Is there a minimum order requirement for online purchases?
There is no minimum order requirements, but we do offer a free shipping when you reach 1500 of orders.
Do you offer delivery services, and what is the delivery area?
Yes, we do offer within Metro Manila.
Can I request a specific delivery date and time for my online order?
Yes, you can include that on the cart notes.
What is the lead time for online orders? How far in advance should I place my order?
If you have placed your order before 9:00PM, your order will be delivered on the next day.
Are your baked goods made fresh, or are they pre-packaged?
Our baked goods are made fresh that’s why we took time to make it just for you.
Do you offer any discounts or promotions for online orders?
At the moment we are offering the free shipping when you reach 1500 worth of orders.
What days are you open?
We operate 7 days a week. Monday-Sunday. We operate on certain national holidays, please check our announcements for updates.
Do you accept custom orders?
We do our best to accommodate any types of orders, please email baitlehembakery@gmail.com with any inquiries.
What is your return or refund policy for online orders?
Please refer on this link: Return and Refund Policy
How can I contact your customer support if I have questions or issues with my online order?
You can contact our customer support at baitlehembakery@gmail.com or call us at (02) 8659 1144